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When can I expect my items to be delivered?
How can I contact you?
Do you accept returns?


When can I expect my items to be delivered?
Delivery time within the U.S. is usually about 7-10 days for most items. Personalized items will require a longer handling time. Please email us prior to purchase if you are in a rush! We apologize if a product is back ordered, out of stock, or discontinued by the time you place your order. If a popular item is out of stock when you order it, we will notify you by e-mail ASAP and will let you know when the item will be available.

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How can I contact you?
Please email us at MatteesOfSylva@yahoo.com. We would love to hear from you.

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Do you accept returns?
In order to bring you top quality products at exceptional pricing, we have a no-return policy. We are not able to accept returns or exchanges. Please ask all questions before purchase. If your item is damaged in transit, however, please notify us within 24 hours of receipt and we will work with you for a resolution.

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Last Updated: 13 Oct 2017 19:23:07 PDT home  |  about  |  terms  |  contact
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